Key Responsibilities

• Provide technical support and troubleshooting assistance to TÜV SÜD’s clients across a variety of industries.
• Assist customers with inquiries related to certification processes, regulatory compliance, and technical documentation.
• Work closely with internal teams to ensure timely and accurate delivery of services.
• Maintain up-to-date knowledge of industry standards, technical regulations, and TÜV SÜD’s offerings.
• Prepare and review technical reports, certificates, and other documents for clients.
• Support the sales team by providing technical insights and guidance during client meetings.

Qualifications

• A technical degree in Engineering, IT, or a related field.
• 2+ years of experience in technical support or customer service within a B2B environment.
• Strong communication and problem-solving skills.
• Familiarity with industry regulations and certifications (e.g., ISO, CE, etc.).
• Fluency in German and English.

Benefits

• Competitive salary with performance-based bonuses.
• Health insurance, pension schemes, and paid leave.
• Employee training programs and opportunities for career advancement.
• Discounts on TÜV SÜD products and services.