Senior Director of Retail Operations

61 days left

Apply Now

Senior Director of Retail Operations

Job role insights

  • Date posted

    January 5, 2025

  • Closing date

    March 24, 2025

  • Location

    Ulm

  • Salary

    €9,000 - €12,000 /month

  • Career level

    Senior

Description

Key Responsibilities
  • Lead and oversee all retail operations in Germany, ensuring the consistent delivery of high-quality customer service and operational efficiency.
  • Develop and implement strategic retail plans to enhance customer experience, drive sales, and maintain brand reputation.
  • Manage the performance of Ikea’s stores across the region, ensuring alignment with corporate goals and local market demands.
  • Identify growth opportunities, optimise inventory management, and streamline supply chain processes.
  • Collaborate with regional and global teams to align operational strategies with international best practices.
  • Foster a culture of innovation, teamwork, and continuous improvement among staff.
Qualifications
  • A degree in Business Administration, Retail Management, or a related field.
  • 10+ years of experience in retail management or operations, with at least 5 years in a senior leadership role.
  • Proven track record of managing large-scale retail operations and driving business growth.
  • Strong strategic thinking, problem-solving, and communication skills.
  • Fluency in German and English.
Benefits
  • Competitive salary with performance-based bonuses.
  • Comprehensive health insurance, pension schemes, and paid leave.
  • Employee discounts on Ikea products.
  • Opportunities for career progression and leadership development.
  • Access to training programmes in retail and leadership.
Call employer