Senior Director of Retail Operations
61 days left
Apply NowSenior Director of Retail Operations
61 days left
Apply NowJob role insights
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Date posted
January 5, 2025
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Closing date
March 24, 2025
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Location
Ulm
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Salary
€9,000 - €12,000 /month
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Career level
Senior
Description
Key Responsibilities
- Lead and oversee all retail operations in Germany, ensuring the consistent delivery of high-quality customer service and operational efficiency.
- Develop and implement strategic retail plans to enhance customer experience, drive sales, and maintain brand reputation.
- Manage the performance of Ikea’s stores across the region, ensuring alignment with corporate goals and local market demands.
- Identify growth opportunities, optimise inventory management, and streamline supply chain processes.
- Collaborate with regional and global teams to align operational strategies with international best practices.
- Foster a culture of innovation, teamwork, and continuous improvement among staff.
Qualifications
- A degree in Business Administration, Retail Management, or a related field.
- 10+ years of experience in retail management or operations, with at least 5 years in a senior leadership role.
- Proven track record of managing large-scale retail operations and driving business growth.
- Strong strategic thinking, problem-solving, and communication skills.
- Fluency in German and English.
Benefits
- Competitive salary with performance-based bonuses.
- Comprehensive health insurance, pension schemes, and paid leave.
- Employee discounts on Ikea products.
- Opportunities for career progression and leadership development.
- Access to training programmes in retail and leadership.