Key Responsibilities

• Provide exceptional customer service, assisting clients with car rental bookings, inquiries, and issues.
• Process customer reservations, changes, and cancellations efficiently and accurately.
• Resolve customer complaints and concerns in a timely and professional manner.
• Provide information about Sixt’s products and services, ensuring customers receive the best experience.
• Maintain accurate records of customer interactions and transactions.

Qualifications

• A high school diploma or equivalent.
• Previous experience in customer service, preferably in the travel, automotive, or rental industries.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Fluent in German; English is a plus.

Benefits

• Competitive hourly wage with the potential for bonuses.
• Health insurance, paid leave, and pension plans for full-time employees.
• Employee discounts on car rentals and Sixt services.
• Career development opportunities within Sixt.