Zooplus AG, headquartered in Munich, Germany, is one of Europe’s leading online retailers specialising in pet supplies. Founded in 1999, Zooplus offers a wide range of products for pets, including food, accessories, toys, and healthcare items. The company operates primarily as an e-commerce platform, serving millions of customers across Europe with a focus on convenience, variety, and excellent customer service.

Key Areas of Focus:

1. Pet Supplies Retail:
   • Zooplus provides an extensive assortment of products for pets, including dogs, cats, birds, fish, and small animals. Its offerings range from premium pet food to specialised healthcare products and grooming supplies.
2. E-Commerce:
   • As a purely online retailer, Zooplus leverages digital platforms to deliver a seamless shopping experience, offering easy navigation, detailed product descriptions, and a user-friendly checkout process.
3. Convenience and Subscription Services:
   • The company offers subscription options for regular pet food deliveries, making it easier for pet owners to maintain consistent supplies.
4. Customer Support:
   • Zooplus focuses on excellent customer service, providing responsive support, flexible return policies, and detailed information to help customers choose the best products for their pets.
5. Sustainability:
   • Zooplus is committed to reducing its environmental impact by optimising packaging, improving delivery efficiency, and supporting eco-friendly products.
6. Global Reach:
   • The company operates in over 30 European countries, making it a key player in the continent’s pet care market.

Size and Presence:

1. Employees:
   • Zooplus employs over 1,000 people, including e-commerce specialists, customer service representatives, and logistics professionals.
2. Revenue:
   • The company generates annual revenues exceeding €2 billion, reflecting its strong position in the European pet supplies market.
3. Market Leadership:
   • Zooplus is a leader in the European online pet supplies sector, with millions of active customers and high brand recognition.
4. Product Range:
   • Zooplus offers more than 8,000 products from a variety of brands, catering to diverse pet care needs and preferences.

Zooplus AG combines the convenience of e-commerce with a deep commitment to pets and their owners, providing a comprehensive range of products and services tailored to pet care. Its focus on quality, sustainability, and customer satisfaction makes it a trusted name in the industry.