Key Responsibilities

• Provide exceptional customer service by answering questions, resolving issues, and helping customers select the right Apple products for their needs.
• Assist customers with product demonstrations, including guiding them through features and capabilities.
• Ensure a welcoming and positive experience for all visitors to the store.
• Process transactions, returns, and exchanges, ensuring accuracy and efficiency.
• Maintain up-to-date product knowledge to assist with customer inquiries about the latest Apple products and software.

Qualifications

• A high school diploma or equivalent; relevant experience in customer service or retail is a plus.
• Excellent communication skills with a friendly and approachable demeanour.
• Ability to work as part of a team and handle customer inquiries professionally.
• A strong interest in Apple products and services.
• Fluency in German; English is a plus.

Benefits

• Competitive hourly rate with performance-related bonuses.
• Health insurance, pension schemes, and paid leave.
• Employee discounts on Apple products and services.
• Opportunities for career growth within Apple’s retail network.